Mr. Brown is the founder and President of DDC Research. He has more than 37 years experience in the design and execution of surveys. He has served as a key member of a research team that specialized in the re-design of Federally sponsored surveys that had failed to meet their objectives due to sampling biases and errors in coverage, measurement, and data collection procedures.

Mr. Brown has directed more than 400 large scale research projects for public and private sector clients. He has designed and managed survey projects for the U.S. Department of Transportation; the U.S. Department of Health and Human Services; the U.S. Department of Defense; the U.S. Department of Commerce; and the U.S. Department of Interior. He has also directed many research studies for independent agencies, such as the Federal Trade Commission; the U.S. Environmental Protection Agency; and the U.S. Consumer Product Safety Commission.

Mr. Brown has directed research for many local government agencies as well throughout the Washington, DC, Virginia, and Maryland areas (e.g., Kingstowne, Reston, Fredericksburg, Chevy Chase Village, Loudoun County, Prince William County, Arlington County).

Mr. Brown has directed large scale research projects for many Fortune 500 and Fortune 100 companies over his 37 year research career. Several of his Fortune 500 clients have contracted with Mr. Brown to direct long-term, longitudinal studies, many of which have been going on for 15 years or longer.

Prior to forming, DDC Research, Mr. Brown was a Project Director at Westat, Inc. working on a variety of projects for the Environmental Protection Agency (e.g., household chemical exposure, non-hazardous waste disposal systems, Agency Orange adipose tissue testing). Before that he was the Director of Research for the McLean, VA office of SMS Research (headquartered in Honolulu, HI). Mr. Brown began his career as a Research Assistant for Human Sciences Research, Inc. in McLean, VA, where he advanced to Research Associate, Project Director, and Director of the Survey Center, over a ten year period.

Mr. Brown is a member of the Marketing Research Association (MRA), the American Association for Public Opinion Research (AAPOR), the Cable and Telecommunications Association for Marketing (CTAM), and the National Emergency Number Association (NENA).

Mr. Pinto is Vice President in charge of DDC’s Federal Government research program. He has overseen DDC research projects for many Federal agencies. Prior to joining DDC, he completed a highly successful 35 year career working within various Federal Government Agencies.

For many years, Mr. Pinto has served as the Principal Investigator in DDC studies for the U.S. Consumer Product Safety Commission (CPSC). He has met weekly with CPSC management and staff to review results of various product injury related studies. He has overseen studies in many topical areas of interest, including accidents relating to children and infants, such as: crib accidents; baby walker accidents; playground equipment accidents; child poisonings; and ignition of children’s clothing. He has directed studies involving vehicle accidents of many types, including: motor vehicles, all terrain vehicles, and riding lawn tractors. He has studied home and industrial fires, burn accidents, and fireworks accidents. He has studied accidents involving construction related products, from nail guns, to saws to falls from ladders

Many of the studies directed by Mr. Pinto for CPSC have involved other Federal Agencies and groups as the prime contractors, including the National Institutes of Health; the Centers for Disease Control; the Food and Drug Administration; the Occupational Safety and Health Administration; and Harvard University/Liberty Mutual Insurance Company. Mr. Pinto has also directed research for the National Oceanic and Atmospheric Administration, National Weather Service, and has played a key role in developing the nation’s number one national emergency database of 911 centers for Verizon.

Prior to joining DDC, Mr. Pinto served in management positions with the Defense Intelligence Agency (DIA), the Social Security Administration (SSA), and the U.S. Army Electronics Command. As the Chief, Office for Systems Services in DIA he had an operating budget of $30,000,000 per year, with 250 supervisory, technical, and administration personnel reporting to him. While at DIA he received the “Hammer Award,” as well as multiple Quality Step Increases, and Sustained Superior Performance Awards. While at the SSA, he led the effort for SSA’s Claims Modernization Program which included periodic update briefings to SSA Senior Management.

Mr. Ghosh is a nationally known survey/mathematical statistician. His more than 40-year statistical career encompasses all areas concerning statistical and methodological issues of survey design, estimation, and statistical analysis of survey data. He has served in the past as the Chief Statistical Consultant to a number of Federal agencies (EPA, DOT, Patent and Trademark Office), and has worked as a sampling expert for a number of prestigious research firms and other institutions(e.g. SRI International, UNESCO, AT&T, American Bankers Association). Mr. Ghosh is a frequent contributor and publications referee, for the Proceedings of the Section on Survey Methods, of the American Statistical Association (with more than 25 articles published since 1978). Mr. Ghosh is an elected Fellow of the Royal Statistical Society.

Ms. Shifflett is DDC’s Operations Director. She has 14 years of experience at DDC Research working as an interviewer, supervisor, project manager, and client communications specialist. She has served as the data collection manager on more than 50 major DDC Research survey projects. She is intimately familiar with state-of-the-art interviewer training, interviewer supervision, and interview management procedures, for both telephone and in-field interviewing studies. Ms. Shifflett has directed data collection efforts for both telephone and internet surveys. She oversees DDC’s telephone data collection efforts from its centralized, fully monitored, computer assisted telephone interviewing center in Fredericksburg, VA.

Ms. Shifflett has managed data collection efforts in the private sector in the areas of transportation, finance, investment, telecommunications, product market share, customer satisfaction, food and beverage, advertising effectiveness, audience measurement, medical and health care, information technology, retail stores, shopping malls, and museums.  She has also played a key role in nearly all of the DDC Research studies for local government agencies, throughout the DC, Maryland, and Virginia areas.

Ms. Shifflett is a member of The Marketing Research Association (MRA).

Ms. Boutchyard is DDC’s Senior Computer Assisted Telephone Interviewing (CATI) Programmer and Internet Web Programmer. She has been employed at DDC Research for the past 11 years. She is proficient in programming Sawtooth Ci3 Software, Sawtooth WinCATI Software, and Vovici Websurveyor Software. Ms. Boutchyard has served as the CATI and Web programmer on most of DDC’s telephone and internet surveys over the past five years. She programs survey questionnaires, uploads and manages sample, sets survey quotas, monitors and tracks survey returns, downloads final databases, and uploads final databases into DDC’s statistical software.

Recent studies programmed and managed by Ms. Boutchyard have included studies in the areas of: cable television, association member needs, product quality, market share and penetration, conference attendance feedback, regional transportation planning, and museum visitation, to name just a few.